Returns

  • Are there any charges for exchanges or returns?

    At this time, all customers are responsible for their own return postage since we are still a small but growing company Original shipping charges are also non-refundable
  • How do I request a return?

    If you are inside the US, just visit our Returns Center to start the process. If you're international, contact us at support@animeape.com  and we'll process your return in a snap!
  • What is your return policy?

    We accept returns for store credit up to 30 days from receiving your order as long as it's unused, unwashed and not altered in anyway. We ask for returns this way because all of our returns are donated to someone in need. We are thrilled to be in a position where we can help you and help another ...
  • What items are non-returnable?

    Free gifts or promotional items Original shipping charges. Perishable goods such as food, flowers, newspapers or magazines Intimate or sanitary goods, hazardous materials, or flammable liquids or gases Gift cards, Downloadable software products, health and personal care items
  • What items are returnable?

    Any items purchased within the last 30 days In original condition Unwashed and unworn In the original packaging (if applicable)